UX case studies

Unlocking insights in classroom reporting data

Led the redesign of classroom observation reports, prioritizing improved insights, data visualization, and usability. Resulted in a 57% increase in engagement from users.

Creating a unified learning hub for educators and dynamic reporting for school leaders

Translated business and user needs into a scalable design solution to expand the platform while improving the user experience. Delivered interactive prototypes required for a high-value RFP response.

Transforming workflows with a scalable fulfillment platform

Designed a user-centered service fulfillment application for internal users that systematized complex business logic. Delivered a 54% improvement in year-over-year service delivery efficiency.